Want to setup your Hotmail account on iPad Air, iPad mini or other models? New iPad Air users may have trouble adding their Hotmail email to iPad Air as there is no Hotmail option found during the configuration process. When you go to Settings, then Mail section trying to add Hotmail on iPad Air, iPad mini, you can only find options like iCloud, Microsoft Exchange, Google Mail, Yahoo Mail, AOL Mail. Hotmail is not an option on iPad any more.

So new iPad Air & iPad mini users may think their Hotmail won’t work on the iPad because it doesn’t even come up as an option. Don’t be confused as iPad Air or iPad mini is actually powerful enough to support most email services that are compatible with IMAP or POP protocols. If so, how do I get my iPad Air or iPad mini to sync with hotmail? Check out below tips and tricks.

Setup Hotmail Account on iPad Air & iPad Mini

Step 1. Tap to open Settings on your iPad Air or iPad mini home screen.

Step 2. Select Mails, Contacts, Calendars, you will then see a list of all existing email accounts configured on your iPad air.

If you are on the latest iOS 11, Go to Settings > Accounts & Passwords and tap Add Account. You can refer to this tutorial to add Outlook, Hotmail, Live mail to iPhone.

add email account on iPad Air

Step 3. Tap on Add Account option below the active email accounts list.

Step 4. You will then find a list of all available email service providers, including iCloud, Microsoft Exchange, Google Mail, Yahoo Mail, AOL Mail. Apparently there is no option like Microsoft Hotmail which we may find in earlier iPad models or iOS versions. To add Hotmail to iPad Air, you can choose the Exchange, Outlook.com or Other option to proceed. We recommend you adding Hotmail to iPad via Outlook.com option which can sync your mail, contacts, calendar, reminders from Hotmail server to iPad.

add hotmail as outlook.com option

Step 5. In the new page, enter Hotmail ID, Password, Description. Make sure to use your full email address including the @hotmail.com part, such as iosappweekly@hotmail.com. The description is something to help you easily find out it is your Hotmail account from the existing email accounts list. Although you can simply add any text as the email description, it is highly recommend to use something descriptive especially when you have many emails or even multiple hotmail accounts to be setup on the same iPad. For example, if you add Matt as the email account description, you will be confused as you may have Matt used as an Yahoo email account description, if you simply use Hotmail as the email account description, you may have multiple Hotmail accounts. So a good email account description would be your full email address or something more descriptive such as Matt Hotmail.

input hotmail ID and password on ipad


Step 6. When you have filled up the required info in last step, tap on Next to proceed. Your iPad Air will then verify your HOTMAIL login credentials. If no mistakes when you input your email ID or password, you will pass the authentication and a new dialogue like below shows up:

hotmail import options on ipad

You can import mail, calendars, reminders and contacts from Hotmail server to iPad. However the Contacts option is disabled by default. If you like to transfer Hotmail contacts to iPad as well, slide to enable it. After that you will get a new screen like below.

import hotmail contacts to ipad

Your iPad will ask how you like to handle existing local contacts on iPad. What would you like to do with existing local contacts on your iPad? Under most circustances, we need to select ‘Keep on My iPad’ option, most likely we do not want to delete existing contacts on iPad. Choose this option can import contacts from Hotmail to iPad while keep existing contacts on iPad intact. If you have deleted contacts on iPad or iPhone in error, you can refer to this guide to recover deleted contacts on iPhone and iPad. Now let’s go to finalize adding Hotmail account to iPad Air or Mini iPad. Simply tap on the Save button on the top right corner, your Hotmail account will be set up on iPad.

Although this guide is mainly for Hotmail setup on iPad, it works with Hotmail for iPhone, iPod touch as well. Check out this tutorial to set up Hotmail account on iPhone for the details.

finalize adding hotmail account to ipad


Open the Mail app on iPad, you can find iPad air downloads all your email messages from remote server, and you can start composing and sending emails through Hotmail server on your iPad air or iPad mini.

Add Hotmail Account to iPad – Video guide

Update Jan 2018: this article was originally published in 2014. The guide about Outlook, Hotmail and Live mail setup on iPhone (iPhone 8 plus + iOS 11) was added in this update.

This Post Has 104 Comments

  1. I’ve had Hotmail working fine on my iPad Air for a couple of years. Recently, however, a problem has developed. Say I open the email with the New York Times headline stories. I then open and read one of the stories. No problem so far. But when I try to get back to the original email, it will not reload it. It will show the subject but none of the content. My workaround is to go back to the inbox , open a completely different email, then click on the Times email again and it will open perfectly. This seems to happen with most emails that have multiple links in them. Any idea what’s going on?

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